{"id":4052,"date":"2022-05-06T23:14:07","date_gmt":"2022-05-06T23:14:07","guid":{"rendered":"https:\/\/digilicenses.com\/?page_id=4052"},"modified":"2025-12-04T19:39:17","modified_gmt":"2025-12-04T18:39:17","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/digilicenses.com\/en\/returns-and-refunds\/","title":{"rendered":"Returns and refunds"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\" style=\"background-position: None!important;  \"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div style=\"width: 80%; margin: auto;\">\n<ul style=\"padding-left: 10px;\">\n<li>No return fees<\/li>\n<li>No shipping costs<\/li>\n<li>30-day full refund<\/li>\n<li>Lifetime exchange guarantee<\/li>\n<\/ul>\n<p><strong>right of withdrawal<\/strong><br \/>\nYou have the right to withdraw from this contract without giving any reason within 30 days of receiving the goods.<br \/>\nTo exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You can use the attached sample withdrawal form for this purpose.<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\"><strong>Owner:<\/strong> IVAN-MIKEL PARRADO BENAVENTE<br \/>\n<strong>Company headquarters:<\/strong> WILHELMSHAVENER STR. 11, 10551 BERLIN<br \/>\n<strong>Tel.:<\/strong> +49 60213274871<br \/>\n<strong>Email:<\/strong> <a href='mailto:contact@digilicenses.com'>contact@digilicenses.com<\/a><\/div>\n<p><strong>Sample withdrawal form<\/strong><br \/>\n(If you wish to cancel the contract, please complete this form and return it to us.)<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\">\n<p>I\/we (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/the provision of the following service (*):<\/p>\n<ul style=\"padding-left: 20px;\">\n<li>Ordered on (*) \/ received on (*)<\/li>\n<li>Name of the consumer(s)<\/li>\n<li>Address of the consumer(s)<\/li>\n<li>Signature of the consumer(s) (only for paper notifications)<\/li>\n<li>date<\/li>\n<\/ul>\n<\/div>\n<p><em>(*) Delete as appropriate.<\/em><\/p>\n<p>To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.<\/p>\n<p><strong>Consequences of revocation<\/strong><br \/>\nIf you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.<\/p>\n<p><strong>Lifetime replacement guarantee:<\/strong><br \/>\nIf you miss the 30-day refund period, we offer a lifetime replacement guarantee for the product. If the product becomes defective during use, you will receive a replacement free of charge.<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\"><strong>Owner:<\/strong> IVAN-MIKEL PARRADO BENAVENTE<br \/>\n<strong>Company headquarters:<\/strong> WILHELMSHAVENER STR. 11, 10551 BERLIN<br \/>\n<strong>Tel.:<\/strong> +49 60213274871<br \/>\n<strong>Email:<\/strong> <a href='mailto:contact@digilicenses.com'>contact@digilicenses.com<\/a><\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Keine R\u00fcckgabegeb\u00fchren Keine Versandkosten 30 Tage volle R\u00fcckerstattung Lebenslange Austauschgarantie Widerrufsrecht Sie haben das Recht, diesen Vertrag ohne Angabe von Gr\u00fcnden innerhalb von 30 Tagen nach Erhalt der Ware zu widerrufen. Um Ihr Widerrufsrecht auszu\u00fcben, m\u00fcssen Sie uns mittels einer eindeutigen Erkl\u00e4rung (z. B. ein mit der Post versandter Brief, Telefax oder E-Mail) \u00fcber Ihren [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4052","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00fcckgabe und Erstattung - digilicenses<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digilicenses.com\/en\/returns-and-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00fcckgabe und Erstattung - digilicenses\" \/>\n<meta property=\"og:url\" content=\"https:\/\/digilicenses.com\/en\/returns-and-refunds\/\" \/>\n<meta property=\"og:site_name\" content=\"digilicenses\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-04T18:39:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/digilicenses.com\\\/returns-and-refunds\\\/\",\"url\":\"https:\\\/\\\/digilicenses.com\\\/returns-and-refunds\\\/\",\"name\":\"R\u00fcckgabe und Erstattung - 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