terms and conditions

1. Scope
1.1. These General Terms and Conditions (GTC) of “Digilicenses” apply to all contracts concluded via our website at digilicenses.com.
1.2. Customers are both businesses and consumers.
1.3. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.
1.4. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
1.5. The inclusion of the customer's own terms and conditions is rejected, unless otherwise agreed.

2. Subject matter of the contract, license to use
2.1. The subject matter of the contract is the sale of software products for download (digital content). Details, in particular the essential features of the respective software, can be found in the item description and the additional information on the Digilicenses website.
2.2. The software offered is protected by copyright. The customer receives a single user license for each software product purchased, unless otherwise stated in the respective item description on our website.

3. Registration and user account
3.1. In order for the customer to purchase software from Digilicenses, they must provide a valid email address. Registration in the online shop is possible but not mandatory.
3.2. By registering as a user/customer with Digilicenses, you agree to receive regular emails from Digilicenses about new products and special offers. This consent also includes requests to review the shop or products, e.g., via Trustpilot. Your data will not be passed on to third parties. You can revoke this consent in writing at any time.

4. Conclusion of contract for download products
4.1. In the case of software products that are made available to the customer exclusively via download, Digilicenses submits a binding offer to conclude a purchase contract on the terms and conditions specified in the product description as soon as the respective item is published on its website.
4.2. Purchase contracts are concluded via the Digilicenses online shop as follows: The products intended for purchase are placed in the „shopping cart.“ The customer can access it via the corresponding „shopping cart“ button and make changes there at any time. After calling up the „Checkout“ page and entering personal data (or logging in for existing customers) and the payment terms, all order data is displayed again on the order overview page.
Before submitting the order, the customer has the opportunity to review and change all details or cancel the purchase.
By submitting the order using the „Buy now“ button, the customer bindingly declares their acceptance of the offer, thereby immediately concluding the purchase contract.
4.3. Order processing and transmission of all information required for the conclusion of the contract is usually automated by email. The customer must therefore ensure that the email address stored with Digilicenses is correct, that the receipt of emails is technically guaranteed, and, in particular, that it is not prevented by spam filters.

5. Prices, payment terms, and shipping
5.1. The prices stated on the product pages are final prices. They include statutory value added tax, all other price components, and the shipping costs expressly stated on the product page. Promotional offers on Digilicenses may be limited in time or quantity. Details can be found in the respective product description.
5.2. The purchase price is due immediately upon receipt of the order confirmation. When purchasing software, the customer can choose whether to pay by credit card or PayPal.
5.3. Payment is therefore always made via external payment service providers. For payment processing, the customer is redirected to the respective page of the selected payment service provider. Depending on the provider, payment may require the creation of a user account. Further information can be found in the terms of use of the individual providers. If the customer retroactively cancels the payment to the payment service provider despite the continuing payment obligation, they must reimburse Digilicenses for the resulting processing and cancellation fees.
5.4. No online fees are incurred for software downloads; only the respective Internet connection costs are to be borne by the customer.

6. Retention of title
6.1. All goods remain the property of Digilicenses until full payment has been received.
6.2. Pledging, transfer by way of security, processing, or alteration prior to the transfer of ownership is not permitted without the consent of Digilicenses.

7. Warranty
7.1. In the event of defects, the statutory warranty provisions and other regulations listed on our website under „Warranty Policy“ apply.

8. Liability
8.1. Compensation for damages for breach of an obligation arising from the contractual relationship shall be paid in accordance with the statutory requirements.
8.2. Digilicenses shall be liable without limitation if the damage was caused intentionally or through gross negligence. Furthermore, Digilicenses shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which enables the proper execution of the contract and on the observance of which the customer regularly relies. In this case, however, Digilicenses shall only be liable for the foreseeable damage typical for this type of contract.
8.3. Digilicenses shall not be liable for slightly negligent breaches of obligations not mentioned in the two preceding paragraphs.
8.4. The above limitations of liability shall not apply in the event of injury to life, limb, or health. Liability under the Product Liability Act shall remain unaffected.
8.5. All orders for products are subject to availability; in the event of delivery problems or if a product is no longer in stock, Digilicenses reserves the right to refund the full purchase price of the product. The amount paid will be refunded in the same manner as it was paid to Digilicenses.

9. Miscellaneous: Place of jurisdiction
9.1. German law shall apply, excluding the referral provisions of international private law and excluding the UN Convention on Contracts for the International Sale of Goods. In the case of legal transactions with consumers who are resident in the European Union, the law of the consumer's place of residence may also apply in exceptional cases, provided that mandatory consumer protection regulations are affected.
9.2. The place of jurisdiction for legal disputes arising from business relationships with merchants, legal entities under public law, or special funds under public law for all legal disputes in connection with the concluded contract is the registered office of Digilicenses. In this case, legal proceedings may alternatively be conducted at the customer's registered office or at another legal place of jurisdiction at the discretion of Digilicenses.
9.3. Should any provision of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid. The invalid provision shall be replaced by the statutory provisions.
9.4. The contract language is English.

10. Cancellation, returns, and refunds

The statutory right of withdrawal applies. Our withdrawal policy can be viewed on our website under „Return and Refund Policy.“.