Returns and refunds

• No return fees
• No shipping costs
• 30-day full refund
• Lifetime exchange guarantee

right of withdrawal
You have the right to withdraw from this contract without giving any reason within 30 days of receiving the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You can use the attached sample withdrawal form for this purpose.

Sample withdrawal form
(If you wish to cancel the contract, please complete this form and return it to us.)

(*) Delete as appropriate.

To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

Lifetime replacement guarantee:
If you miss the 30-day refund period, we offer a lifetime replacement guarantee for the product. If the product becomes defective during use, you will receive a replacement free of charge.